Free Schedule Leakage Prevention review
Xona checks where schedule leakage happens across calls, recall, cancellations, reschedules, and open chair time — then recommends the safest staff-approved LPS workflow.
The first LPS review does not contact patients, change schedules, or write to your dental software. It identifies the safest leakage point to check first.
Where schedule leakage happens
Why: Check-in, checkout, insurance, forms, phones, and patients at the counter all collide during peak moments.
Xona LPS: Xona answers or captures the request, follows clinic rules, books when approved, or creates a clean follow-up task for staff.
Why: The patient is ready now, but the office response waits until the next business window and the intent cools down.
Xona LPS: Xona captures requests 24/7, separates urgent, unclear, and safe-to-book items, and prepares the next booking or callback step.
Why: A reminder system can send messages, but it does not always turn risk into a visible task before the slot is lost.
Xona LPS: Xona shows which appointments need review, captures patient replies, and routes reschedule or cancellation risk to staff early.
Why: The waitlist, recall list, provider rules, appointment length, and patient preferences are usually spread across tools and staff memory.
Xona LPS: Xona helps turn the opening into approved outreach: who can be contacted, what can be offered, and what staff should review.
Why: Today’s schedule looks busy, so older patient demand stays hidden until someone sorts the backlog and checks reachability.
Xona LPS: Xona groups reachable recall patients, estimates conservative opportunity, runs approved outreach, and tracks appointments recovered.
What this review is
Start with an estimate if helpful. The review checks real clinic signals and recommends the safest first workflow before anything runs.
01 / Estimate
Use known call, appointment, recall, or production numbers to estimate missed demand. Useful for prioritizing, but not proof.
02 / Safe review
Review calls, schedule risk, recall, or workflow fit before touching patients. No patient contact, schedule changes, or dental software writes in the first review.
03 / Recovery pilot
Staff approves the rules and messages. Xona runs the workflow and reports what was booked, saved, needs staff, or still leaking.
Leakage becomes a queue
What happens after the review
Once the leakage point is understood, Xona turns it into visible staff work with approved outreach rules and outcomes the owner can review.
No-blame review
The LPS review separates workflow bottlenecks from staff performance. We look for the safest first recovery path, not someone to blame.
You receive
A clear view of the first area most likely to recover demand without adding more front-desk work.
You receive
Assumptions are visible; numbers are estimates, not guaranteed revenue.
You receive
Start with one safe path: calls, recall, cancellations, or open-chair recovery.
You receive
What Xona can handle, what staff reviews, and what should never be automated.
Proof paths
Use the calculators and sample workflows to understand the assumptions. Every estimate is a starting point for review, not a guarantee of recovered production.
Estimate exposed appointment value from after-hours and overflow demand.
See next step →See how overdue patients can become a prioritized recovery model.
See next step →Review workflow demos and staff-visible handoffs before a live pilot.
See next step →See boundaries for clinical questions, emergencies, dental software writes, and staff approval.
See next step →Staff control
Xona is designed to support busy teams, not replace or blame them. The first review recommends a safe workflow before any live patient handling.
Safe first step
Tell us where follow-up is getting hard. We’ll reply with the smallest safe next step and what evidence to review first.
First reply expectation
We identify the likely leakage point, explain what data is needed next, and recommend whether missed calls, recall, cancellations, or schedule gaps should be reviewed first.